Service Policies
Turnaround Time
Most listing updates are processed and completed within 3 to 5 business days after payment and required details are received.
Image Standards
Provided photos must be high-quality, clear, and reflect your current artisanal work to maintain the directory's professional aesthetic.
Content Ownership
Makers must hold full rights to all text and imagery submitted. We reserve the right to curate content for clarity and SEO optimization.
Refund Policy
Listing update services are non-refundable once the update process has started. Corrections to our errors are always free of charge.
Request Your Listing Update
Choose your service and complete your payment first. After checkout, you will be directed to this form to submit your listing update request and any replacement photos. We will verify your payment before starting the work.
Payment information: Payments for The Handmade Collective's listing update services are processed through PayPal under JVDesigner, the business operating The Handmade Collective. You may see JVDesigner on your PayPal checkout or payment statement. Your payment is for the listing update service you selected.